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Terms And Conditions

Terms and Conditions

Last updated: June 18, 2026

Welcome to HousePlantSitting.com. By accessing or using our website, mobile applications, or services (collectively, the “Platform”), you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Platform.

By using HousePlantSitting.com in any capacity, you acknowledge and agree to these Terms and release HousePlantSitting.com from liability to the fullest extent permitted by law.

1. Overview

HousePlantSitting.com is an online marketplace designed to connect plant owners with independent plant sitters.

  • We do not provide plant care services
  • We do not employ plant sitters
  • We do not act as an agent for any user

All arrangements are made directly between plant owners and independent plant sitters.

2. Mobile Application Use

Our services are available via mobile applications on iOS and Android devices.

By using our mobile applications, you agree that:

  • The app is licensed, not sold, to you
  • You will only use the app on devices you own or control
  • You will not reverse engineer, copy, or modify the application

You also agree to comply with all applicable third-party platform terms.

Apple and Google are not responsible for the content, operation, or support of this application.

3. Platform Use

By using HousePlantSitting.com, you agree to:

  • Be at least 18 years of age
  • Use the Platform legally and ethically
  • Provide accurate and truthful information

We reserve the right to suspend or terminate accounts for violations, fraud, or abuse.

4. No Vetting or Background Checks

HousePlantSitting.com does not verify, vet, or conduct background checks on users, except that we may offer or require limited identity verification through a third-party identity verification provider where applicable.

You are solely responsible for evaluating other users and making your own decisions.

5. Identity Verification Through Didit

HousePlantSitting.com may offer or require identity verification for certain users, including plant sitters, through a third-party identity verification provider called Didit. By choosing to complete identity verification, you acknowledge and agree that the verification process is provided by Didit and not directly by HousePlantSitting.com.

Identity verification may require you to submit personal information directly to Didit, including but not limited to a government-issued identification document, a selfie or facial image, identity-related information, and other information required to complete the verification process. You agree to provide accurate, current, and truthful information during the verification process.

HousePlantSitting.com does not store copies of government-issued identification documents submitted through Didit. HousePlantSitting.com may receive and store limited verification-related information, including verification status, verification result, session identifier, timestamps, and related metadata needed to operate the Platform, display verification status, prevent fraud, and support account safety.

By using Didit through the Platform, you acknowledge and agree that Didit is an independent third-party service provider and that Didit’s collection, processing, storage, retention, deletion, and use of your information may be governed by Didit’s own terms, privacy policy, security practices, retention settings, legal obligations, and agreements.

Identity verification confirms only that certain information submitted during the verification process was reviewed by the verification provider. Identity verification is not a criminal background check, employment screening, guarantee of safety, guarantee of trustworthiness, guarantee of honesty, guarantee of future conduct, professional endorsement, or recommendation by HousePlantSitting.com.

A verification badge, verification label, or verification status displayed on the Platform means only that the user completed the identity verification process available at that time. It does not mean that HousePlantSitting.com has investigated, vetted, supervised, certified, approved, guaranteed, or endorsed that user.

HousePlantSitting.com may approve, deny, remove, suspend, revoke, or require re-verification of any verification badge or verification status at any time, with or without notice, for reasons including but not limited to suspected fraud, inaccurate information, account changes, safety concerns, technical errors, provider errors, misuse of the Platform, or violation of these Terms.

You understand and agree that identity verification systems may produce errors, delays, false approvals, false rejections, incomplete results, technical failures, mismatches, outages, or other inaccuracies. HousePlantSitting.com does not guarantee that Didit or any identity verification process will be uninterrupted, accurate, complete, secure, error-free, or suitable for any particular purpose.

To the fullest extent permitted by law, you release, waive, discharge, defend, indemnify, and hold harmless HousePlantSitting.com, its owners, officers, directors, employees, contractors, representatives, affiliates, successors, assigns, and service providers from and against any and all claims, demands, damages, losses, liabilities, costs, expenses, disputes, actions, or causes of action arising out of or related to your use of Didit, your participation in identity verification, any verification result, any denial or removal of verification status, any reliance on another user’s verification status, any error or delay in the verification process, or any collection, processing, retention, deletion, disclosure, security, or handling of information by Didit.

You agree that HousePlantSitting.com is not responsible or liable for any acts, omissions, errors, delays, security incidents, data practices, service interruptions, verification decisions, or privacy practices of Didit or any other third-party identity verification provider.

6. Bookings and Payments

Use of the Platform is currently free.

  • Plant sitters set their own rates
  • All payments are handled directly between users
  • We do not process, collect, or store payments

HousePlantSitting.com is not responsible for payment disputes, losses, or fraud.

7. Recommendations (Non-Binding)

We may provide general recommendations, such as:

  • Using plant boarding (off-site care) when possible
  • Encouraging sitters to carry liability insurance

These recommendations are informational only and not guarantees.

8. Messaging, Communications, and Conduct

The Platform may include messaging features.

You agree not to:

  • Share harmful, illegal, or abusive content
  • Harass or misuse communication tools
  • Attempt to bypass platform safeguards

We reserve the right to monitor, filter, remove content, and restrict accounts.

9. User Content and Uploads

You may upload content including profiles, photos, and reviews.

By submitting content, you grant HousePlantSitting.com a license to use and display it on the Platform.

We may remove or restrict content at our discretion.

10. User Content and Safety

HousePlantSitting.com has zero tolerance for objectionable content or abusive behavior, including harassment, threats, hate speech, sexually explicit content, unlawful content, or spam.

Users may report objectionable content or abusive users through the app where such features are available. We review reports and take appropriate action as promptly as reasonably possible.

We reserve the right to review, remove, restrict, suspend, or terminate any account or content that violates these Terms or threatens the safety of our users.

Users may also block other users where supported by the app. For safety concerns or reports, contact us at [email protected].

11. Location Data

The Platform may use location data to improve service matching and search results.

You can disable location services in your device settings, though some features may not function properly.

12. Push Notifications

By using our mobile application, you may receive notifications related to:

  • Messages
  • Bookings
  • Account activity

You can disable notifications at any time through your device settings.

13. Marketplace Disclaimer

HousePlantSitting.com is a neutral platform connecting independent users.

  • We do not guarantee service quality
  • We do not endorse users
  • We do not supervise services

Any identity verification badge or status displayed on the Platform is limited to identity verification only and does not change HousePlantSitting.com’s role as a neutral marketplace.

14. Limitation of Liability and Release

To the fullest extent permitted by law, HousePlantSitting.com shall not be liable for any damages arising from your use of the Platform.

This includes, but is not limited to:

  • Loss, damage, or death of plants
  • Property damage or theft
  • Personal injury
  • User misconduct
  • Disputes between users
  • Identity verification results, errors, delays, failures, or reliance on verification status
  • Acts, omissions, data practices, privacy practices, or service failures of Didit or any other third-party provider

15. Indemnification

You agree to indemnify and hold harmless HousePlantSitting.com from any claims, damages, or expenses resulting from your use of the Platform or violation of these Terms.

You also agree to indemnify, defend, and hold harmless HousePlantSitting.com, its affiliates, owners, officers, directors, employees, contractors, representatives, successors, and assigns from and against any claims, damages, losses, liabilities, costs, or expenses arising out of or related to your use of Didit, your participation in identity verification, your verification status, your reliance on another user’s verification status, or any dispute involving identity verification.

16. Intellectual Property

All content on HousePlantSitting.com, including branding, design, and code, is protected and may not be copied or used without permission.

17. Disclaimer of Warranties

The Platform is provided “as is” and “as available,” without warranties of any kind.

HousePlantSitting.com makes no warranties regarding Didit, identity verification services, verification results, verification badges, third-party services, third-party data handling, or the accuracy, reliability, availability, security, or completeness of any verification process.

18. Termination

We may suspend or terminate access to the Platform at any time, without notice, for any reason.

19. Future Features

We may introduce new features such as additional verification systems, background check options, premium services, or additional tools, which may be subject to additional terms.

20. Governing Law

These Terms are governed by the laws of the State of Florida.

21. Changes to These Terms

We may update these Terms at any time. Continued use of the Platform indicates acceptance of the updated Terms.

22. Contact Information

Email: [email protected]