Last updated: August 6, 2026
Welcome to HousePlantSitting.com. By accessing or using our website, mobile applications, or services (collectively, the “Platform”), you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Platform.
By using HousePlantSitting.com in any capacity, you acknowledge and agree to these Terms and release HousePlantSitting.com from liability to the fullest extent permitted by law.
HousePlantSitting.com is an online marketplace designed to connect plant owners with independent plant sitters.
All arrangements are made directly between plant owners and independent plant sitters.
Our services are available via mobile applications on iOS and Android devices.
By using our mobile applications, you agree that:
You also agree to comply with all applicable third-party platform terms.
Apple and Google are not responsible for the content, operation, or support of this application.
By using HousePlantSitting.com, you agree to:
We reserve the right to suspend or terminate accounts for violations, fraud, or abuse.
HousePlantSitting.com does not verify, vet, or conduct background checks on users, except that we may offer or require limited identity verification through a third-party identity verification provider where applicable.
You are solely responsible for evaluating other users and making your own decisions.
HousePlantSitting.com may offer or require identity verification for certain users, including plant sitters, through a third-party identity verification provider called Didit. By choosing to complete identity verification, you acknowledge and agree that the verification process is provided by Didit and not directly by HousePlantSitting.com.
Identity verification may require you to submit personal information directly to Didit, including but not limited to a government-issued identification document, a selfie or facial image, identity-related information, and other information required to complete the verification process. You agree to provide accurate, current, and truthful information during the verification process.
HousePlantSitting.com does not store copies of government-issued identification documents submitted through Didit. HousePlantSitting.com may receive and store limited verification-related information, including verification status, verification result, session identifier, timestamps, and related metadata needed to operate the Platform, display verification status, prevent fraud, and support account safety.
By using Didit through the Platform, you acknowledge and agree that Didit is an independent third-party service provider and that Didit’s collection, processing, storage, retention, deletion, and use of your information may be governed by Didit’s own terms, privacy policy, security practices, retention settings, legal obligations, and agreements.
Identity verification confirms only that certain information submitted during the verification process was reviewed by the verification provider. Identity verification is not a criminal background check, employment screening, guarantee of safety, guarantee of trustworthiness, guarantee of honesty, guarantee of future conduct, professional endorsement, or recommendation by HousePlantSitting.com.
A verification badge, verification label, or verification status displayed on the Platform means only that the user completed the identity verification process available at that time. It does not mean that HousePlantSitting.com has investigated, vetted, supervised, certified, approved, guaranteed, or endorsed that user.
HousePlantSitting.com may approve, deny, remove, suspend, revoke, or require re-verification of any verification badge or verification status at any time, with or without notice, for reasons including but not limited to suspected fraud, inaccurate information, account changes, safety concerns, technical errors, provider errors, misuse of the Platform, or violation of these Terms.
You understand and agree that identity verification systems may produce errors, delays, false approvals, false rejections, incomplete results, technical failures, mismatches, outages, or other inaccuracies. HousePlantSitting.com does not guarantee that Didit or any identity verification process will be uninterrupted, accurate, complete, secure, error-free, or suitable for any particular purpose.
To the fullest extent permitted by law, you release, waive, discharge, defend, indemnify, and hold harmless HousePlantSitting.com, its owners, officers, directors, employees, contractors, representatives, affiliates, successors, assigns, and service providers from and against any and all claims, demands, damages, losses, liabilities, costs, expenses, disputes, actions, or causes of action arising out of or related to your use of Didit, your participation in identity verification, any verification result, any denial or removal of verification status, any reliance on another user’s verification status, any error or delay in the verification process, or any collection, processing, retention, deletion, disclosure, security, or handling of information by Didit.
You agree that HousePlantSitting.com is not responsible or liable for any acts, omissions, errors, delays, security incidents, data practices, service interruptions, verification decisions, or privacy practices of Didit or any other third-party identity verification provider.
Use of the Platform is currently free.
HousePlantSitting.com is not responsible for payment disputes, losses, or fraud.
We may provide general recommendations, such as:
These recommendations are informational only and not guarantees.
The Platform may include messaging features.
You agree not to:
We reserve the right to monitor, filter, remove content, and restrict accounts.
You may upload content including profiles, photos, and reviews.
By submitting content, you grant HousePlantSitting.com a license to use and display it on the Platform.
We may remove or restrict content at our discretion.
HousePlantSitting.com has zero tolerance for objectionable content or abusive behavior, including harassment, threats, hate speech, sexually explicit content, unlawful content, or spam.
Users may report objectionable content or abusive users through the app where such features are available. We review reports and take appropriate action as promptly as reasonably possible.
We reserve the right to review, remove, restrict, suspend, or terminate any account or content that violates these Terms or threatens the safety of our users.
Users may also block other users where supported by the app. For safety concerns or reports, contact us at [email protected].
The Platform may use location data to improve service matching and search results.
You can disable location services in your device settings, though some features may not function properly.
By using our mobile application, you may receive notifications related to:
You can disable notifications at any time through your device settings.
HousePlantSitting.com is a neutral platform connecting independent users.
Any identity verification badge or status displayed on the Platform is limited to identity verification only and does not change HousePlantSitting.com’s role as a neutral marketplace.
HousePlantSitting.com does not provide homeowners, renters, business, liability, property, plant, or professional insurance for users and does not verify whether users maintain insurance coverage. Users are solely responsible for determining whether they wish to obtain insurance appropriate for their circumstances.
To the fullest extent permitted by law, HousePlantSitting.com, its owners, officers, directors, employees, contractors, representatives, affiliates, successors, and assigns shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss arising from your access to, use of, inability to use, or reliance on the Platform or any user.
This includes, but is not limited to:
To the fullest extent permitted by applicable law, the aggregate liability of HousePlantSitting.com shall not exceed the greater of (a) one hundred U.S. dollars (US $100), or (b) the amount, if any, paid directly to HousePlantSitting.com by the claimant during the twelve (12) months preceding the event giving rise to the claim.
The limitations and exclusions in this section apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
You agree to indemnify and hold harmless HousePlantSitting.com from any claims, damages, or expenses resulting from your use of the Platform or violation of these Terms.
You also agree to indemnify, defend, and hold harmless HousePlantSitting.com, its affiliates, owners, officers, directors, employees, contractors, representatives, successors, and assigns from and against any claims, damages, losses, liabilities, costs, or expenses arising out of or related to your use of Didit, your participation in identity verification, your verification status, your reliance on another user’s verification status, or any dispute involving identity verification.
All content on HousePlantSitting.com, including branding, design, and code, is protected and may not be copied or used without permission.
The Platform is provided “as is” and “as available,” without warranties of any kind.
HousePlantSitting.com makes no warranties regarding Didit, identity verification services, verification results, verification badges, third-party services, third-party data handling, or the accuracy, reliability, availability, security, or completeness of any verification process.
We may suspend or terminate access to the Platform at any time, without notice, for any reason.
We may introduce new features such as additional verification systems, background check options, premium services, or additional tools, which may be subject to additional terms.
You understand that using the Platform and arranging or providing plant sitting services may involve inherent and unforeseen risks, including entering or permitting access to private property, interacting with unfamiliar persons, caring for living plants, and exposure to pets, insects, allergens, chemicals, tools, irrigation systems, uneven surfaces, weather, security systems, electrical equipment, and other conditions that HousePlantSitting.com does not inspect or control.
You voluntarily assume all risks associated with your use of the Platform and your interactions, communications, meetings, bookings, payments, services, or other arrangements with users, whether occurring online or in person. You are responsible for exercising independent judgment, taking reasonable safety precautions, providing and following accurate care instructions, securing valuables, maintaining appropriate insurance, and determining whether another user, property, plant, service, or arrangement is suitable for you.
HousePlantSitting.com does not inspect homes, properties, plants, equipment, or users and does not guarantee plant survival, service availability, service quality, user conduct, property conditions, or the suitability or safety of any arrangement.
If a plant appears diseased, infested, damaged, or otherwise requires immediate attention and the plant owner cannot be reached, HousePlantSitting.com is not responsible for decisions made by the plant sitter, including decisions involving watering, pruning, treatment, relocation, disposal, isolation, pest control, or seeking professional assistance, or for the results or consequences of those decisions.
Plant owners are solely responsible for providing a reasonably safe environment for plant sitters and for identifying known hazards, access restrictions, alarm systems, pets, security procedures, property rules, and other conditions that may affect the provision of plant sitting services.
Plant owners are solely responsible for complying with all applicable federal, state, and local laws regarding cameras, doorbell cameras, audio recording devices, video recording devices, monitoring systems, and other surveillance equipment located on or around the property.
Plant owners should disclose the presence and general location of indoor recording or monitoring devices before plant sitting services begin. Recording devices may not be placed in bathrooms, sleeping areas provided to a sitter, changing areas, or any other location where a person has a reasonable expectation of privacy.
HousePlantSitting.com does not install, operate, monitor, control, inspect, or verify surveillance equipment and is not responsible for any recording, monitoring, privacy violation, disclosure failure, unauthorized access, security incident, or dispute involving cameras, audio devices, surveillance systems, or recordings made by users or third parties.
Plant sitters are responsible for respecting the property, privacy, access limitations, and lawful instructions of plant owners and for complying with applicable laws while entering a property or providing services.
Before initiating arbitration or any court proceeding permitted under these Terms, you and HousePlantSitting.com agree to make a good-faith effort to resolve any dispute informally for at least thirty (30) days.
A party seeking relief must send written notice describing the claimant’s full name and account information, the facts and basis of the dispute, the specific relief requested, and information reasonably sufficient to evaluate the claim. Notices to HousePlantSitting.com must be sent to [email protected] with the subject line “Legal Dispute Notice.” HousePlantSitting.com may send notices to the email address associated with your account.
The thirty-day informal resolution period begins when a complete notice is received. To the extent permitted by applicable law, any applicable limitations period will be tolled during this period. During the informal resolution process, the parties may communicate by email, telephone, or videoconference in an effort to resolve the dispute before arbitration or any permitted court proceeding.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Except for disputes that qualify for small claims court and requests for temporary or preliminary injunctive relief necessary to protect intellectual property, confidential information, Platform security, or prevent imminent harm, any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, an account, identity verification, communications, services, transactions, losses, injuries, or the relationship between you and HousePlantSitting.com shall be resolved through final and binding individual arbitration rather than in court.
This arbitration agreement is governed by the Federal Arbitration Act. Arbitration shall be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, as modified by these Terms. If the American Arbitration Association is unavailable or declines to administer the matter, the parties shall attempt in good faith to select another neutral arbitration provider. If they cannot agree, a court of competent jurisdiction may appoint a neutral provider or arbitrator.
The arbitrator shall have authority to decide issues concerning the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court shall decide disputes concerning the enforceability of the class action waiver below. The arbitrator may award any individual remedy available under applicable law, but only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.
Unless the parties agree otherwise, hearings may be conducted remotely, by telephone, by videoconference, through written submissions, or in the county and state where you reside. Payment of arbitration fees shall be governed by the applicable arbitration rules and fee schedule, except that HousePlantSitting.com will pay amounts it is required to pay under applicable law or applicable consumer arbitration rules.
YOU AND HOUSEPLANTSITTING.COM KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A TRIAL BY JURY FOR DISPUTES SUBJECT TO ARBITRATION.
YOU AND HOUSEPLANTSITTING.COM AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, MASS, OR REPRESENTATIVE ACTION OR ARBITRATION.
The arbitrator may not consolidate the claims of more than one person or preside over any class, collective, consolidated, coordinated, mass, or representative proceeding unless all affected parties expressly agree in writing.
If a final court decision determines that applicable law prevents enforcement of the individual-action requirement as to a particular claim or request for relief, only that claim or request for relief shall be severed and may proceed in court after all arbitrable claims have been completed. All other claims shall remain subject to individual arbitration.
This arbitration agreement survives account suspension, account deletion, termination of these Terms, and cessation of Platform use.
You may opt out of the arbitration agreement in Section 23 by emailing [email protected] within thirty (30) days after the date you first accept these Terms or, for an existing user, within thirty (30) days after this arbitration provision first becomes effective for you.
Your opt-out notice must include your full name, the email address associated with your account, your username if applicable, and a clear statement that you are opting out of the HousePlantSitting.com arbitration agreement. Opting out of arbitration will not affect any other provision of these Terms or your ability to use the Platform. An opt-out applies only to the individual user who properly submitted it.
HousePlantSitting.com shall not be responsible or liable for any delay, interruption, failure, loss, or damage caused by events beyond its reasonable control, including hurricanes, tropical storms, floods, fires, severe weather, natural disasters, epidemics, pandemics, war, terrorism, civil unrest, labor disputes, governmental actions, utility failures, internet or telecommunications outages, hosting failures, cyberattacks, denial-of-service attacks, failures of third-party providers, or other events of force majeure.
By using the Platform or providing contact information, you consent to receive agreements, disclosures, notices, account communications, security messages, and other legally required communications electronically, including through email, the Platform, mobile applications, and push notifications where enabled.
You agree that electronic communications satisfy any legal requirement that communications be in writing to the extent permitted by law. You are responsible for maintaining an accurate email address and reviewing communications sent to your account.
Sections concerning marketplace status, identity verification, user obligations, releases, assumption of risk, home access and surveillance, limitations of liability, indemnification, intellectual property, disclaimers, dispute resolution, arbitration, governing law, and any provisions that by their nature should survive shall remain effective after account suspension, account deletion, termination of these Terms, or cessation of Platform use.
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision shall be enforced to the greatest extent permitted by law and the remaining provisions shall remain in full force and effect, except as specifically provided in the arbitration and class action waiver provisions.
These Terms, together with the Privacy Policy and any additional terms expressly presented through the Platform, constitute the entire agreement between you and HousePlantSitting.com concerning the Platform and supersede prior or contemporaneous communications and understandings concerning the same subject matter.
No waiver of any provision shall be effective unless made in writing by HousePlantSitting.com. A failure to enforce any provision shall not constitute a continuing waiver of that provision or any other provision.
These Terms and any dispute not subject to arbitration are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Subject to the arbitration provisions above, any court proceeding permitted under these Terms shall be brought in a state or federal court located in Florida unless applicable law requires otherwise.
We may update these Terms from time to time. If we make material changes, we may provide notice through the Platform, by email, or by other reasonable means. The updated Terms will state their effective date. Continued use of the Platform after updated Terms become effective constitutes acceptance to the extent permitted by law.
Any material amendment to the arbitration provisions will apply prospectively and will not affect a dispute for which a complete written dispute notice was received before the amendment became effective unless the parties agree otherwise.
Email: [email protected]